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Sweet Gift Ideas! | Wax Embeds & Fake Foods | Candles and Fake Foods | Instructional Materials | Bakery & Pastry Boxes - Labels | What's New - Sale Items  | Sale Items

Wholesale pricing is available.


Ordering Information

Here's some questions you may have about your order.  We hope this page will help you. Additional  information can be found on our Customer Service page.   If you still have questions, please drop us a line at wendy@geltyme.com or give us a call 623.937.6404.  We'll be happy to help you. 

How can I place an order? TOP

You can place your order either on-line through our shopping cart, by faxing your order to 623.853.1479 – (you must call us first before faxing at 623.937.6404) or place your order over the phone at 623.937.6404.  A live person will be happy to help you! Calls are excepted during business hours:  9:00 – 7:00 Monday – Friday. 

 

When do I pay for my order? TOP

Once your order has been processed and shipping charges calculated; an adjusted invoice will be sent to your e-mail address with the total of your order.   We will also request payment at that time.  Orders can take a few days to process, you will be contacted.  If you have any questions, please feel free to contact us at 623.937.6404.

                                                     

Why can't I pay when I place my order on-line? TOP

All our wax embeds, candles, and fake food items are made at the time of ordering, not before.  Once your order has been processed, it is then boxed and weighted. Shipping costs are calculated, discounts and/or sales are then adjusted.  It is only after this method of processing we will know the total of your order. Please keep in mind, we use all means of shipping methods to obtain the cheapest shipping rates available.  We shipped by:  Fedex, UPS or USPS. 

 

How can I pay for my order? TOP

Payment can be made by:  check, money order, through your paypal account or by credit card. Checks and money orders can be sent to:  Gel Tyme.com 19803 W. Meadowbrook Ave.  Litchfield Park, AZ  85340.  If you wish to pay through Paypal or with a credit card, a paypal request for payment will be sent to you.  All credit card payment must go through paypal. ( No personal credit card information is given to Gel Tyme.com at anytime). 

How long will my order take? TOP

Remember, all orders are processed at the time of ordering.  Processing time is usually 4-5 days depending on the size and type of order.  Wholesale orders times vary. Please contact us before placing wholesale orders.  Shipments of orders vary depending on the carrier and the distance.  We are located in Phoenix, Arizona.  If you have any questions on processing or shipment times, please feel free to contact us 623.937.6404. 

 

 

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Gel Tyme.com specializes in designing and creating life like gel wax embeds. Shop our Online Catalog for: apple slices gel wax embeds, blackberries gel wax embeds, blueberries gel wax embeds, cherries gel wax embeds, grape clusters gel wax embeds, grapefruit sections gel wax embeds, melon balls gel wax embeds, melon bowls gel wax embeds, orange slices gel wax embeds, peach slices gel wax embeds, pineapple chunks and slices gel wax embeds, raspberries gel wax embeds, strawberries gel wax embeds, watermelon slices gel wax embeds, bell pepper slices gel wax embeds, broccoli gel wax embeds, carrot sticks gel wax embeds, cauliflower gel wax embeds, celery ribs gel wax embeds, corn niblets gel wax embeds, lettuce leaves gel wax embeds, green olives gel wax embeds, black olives gel wax embeds, tomato slices gel wax embeds, cinnamon rolls gel wax embeds, cobbler crusts gel wax embeds, cookies gel wax embeds, French Fries gel wax embeds, marshmallows gel wax embeds, leaves gel wax embeds, pecans gel wax embeds, pie crusts gel wax embeds, pine cones gel wax embeds, short cakes gel wax embeds, waffles gel wax embeds, whipped cream toppings and much more. We also have a How To Make Gel Candles Video with EASY step by step instructions on how to create your beautiful gel candle creations. Our Internet store is always open for your convenience!

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